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Touchscreen kiosks to speed up Customs process at Phoenix Sky Harbor

PHOENIX -- International travelers coming through Phoenix Sky Harbor International Airport will experience some changes when it comes to getting through Customs and Border Protection.

"It's a Vancouver (Canada) system. It's already being used there and it's been very successful, so we are really excited about having it here," said airport spokeswoman Deborah Weissman Ostreicher.

Border Xpress touchscreen kiosks will allow travelers to scan their passport to answer typical Customs questions. Then they are allowed to proceed to the CBP desk to finalize the process with an agent.

"This can reduce wait time by at least 30 percent," said Ostreicher.

The kiosks, which are being used at more than a dozen airports across the nation, will be up and running in approximately 30 days, she said.

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About the Author


Sandra moved from the small border city of Yuma, Arizona to study Broadcast Journalism at Arizona State University in the late 90s. Since graduating, she's worked at several local TV stations including Univision, Fox 10 and 3TV.

Working at KTAR, has allowed her the opportunity to cover major national news events, including Presidential visits, the Tucson Tragedy and the Wallow fire.

When Sandra isn't covering breaking news or behind a microphone in the studio, she's probably at home with her best friend Mark and her two dogs, Lily and Lola.

Sandra enjoys cooking and admits to enjoying "really bad" reality T.V. She also enjoys spending quiet time at home with people she loves, playing a little poker and traveling.

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