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Report: Sky Harbor bag scales give 'subpar' performance

PHOENIX -- Baggage scales at Phoenix Sky Harbor International Airport were not up to par during a recent inspection, a report by the Arizona Department of Weights and Measures said.

"[It was a] subpar performance all around," said Shawn Marquez with the department. "We check about 196 scales and of those we found 57 violations."

Marquez said those violations ranged from broken digital displays to scale errors.

"Scales that wouldn't start on zero," said. "They were already showing a number, so to speak, on there with no weight on there."

Marquez said the inspection also caught fives scales that someone had likely tried to fix.

"We actually found wood underneath the scales in between the load cells and the platforms," he said. "I think they were doing this to try to level it out a little bit."

The affected scales were immediately removed from service.

"When we find scale programs that are detrimental to the consumer, we lock the scales down right there at the moment," said Marquez.

The airlines that had scale issues were American, Delta, United, Southwest and US Airways. All others passed.

About the Author

Martha is the traffic controller in the KTAR newsroom. Her full time role is that of Assignment and Breaking News Editor of KTAR News. She oversees daily Breaking News planning and over-the air execution, and puts together the elements that make it happen. She gathers and distributes daily news assignments to reporters and editors. She also reports on a daily basis, anchors news afternoons 1-2p and fills in as anchor occasionally during other time slots. She began working at KTAR in the winter of 2012 as Desk Editor and was promoted to oversee Assignments and Breaking News in 2014. During that time, she received two awards as a journalist. The first was the 2013 APTRA Awards, where she took home 2nd place for Best Serious Future in the "Recycled Orchestra." The second was a 2014 Edward R. Murrow Award for her collaboration in KTAR's Voice for a Better Arizona Series: Immigration - seeking solutions. In her piece, Martha profiled two Arizona sisters looking for the DREAM. Martha was born in Mazatlan, Mexico. She moved to Arizona in 1996 with her parents and younger sister and has lived here since. She attended Barry Goldwater High School in Phoenix and graduated from the Walter Cronkite School of Journalism and Mass Communications at Arizona State University in Tempe. Prior to working at KTAR news she worked in news and production at Univision Arizona in Phoenix. She also supervised the marketing, catering and public relations department at Hotel Araiza, 5-star hotel in Mexicali, Mexico. She has also been a personal trainer and aerobics instructor. When she isn't in the newsroom or behind the microphone Martha is an avid gym-goer and marathoner. She trains for two races a year and enjoys taking group exercise classes, such as kickboxing, indoor cycling and weight lifting. Martha is married and lives in Surprise, AZ with 2 dogs, Tasha and Elsa, and a cat, Sammy.


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